bjok Terms and Conditions

bjok is an online betting and casino platform that serves players in Bangladesh entirely in Bengali. This terms and conditions document forms a legally binding agreement between bjok and its users.

By accessing, registering on, or using any service on the bjok platform, you acknowledge that:

• You have read and understood these terms in full.
• You are at least 21 years of age.
• You are using this platform voluntarily and at your own discretion.
• bjok authority reserves the right to amend these terms at any time.

Age Requirement

The bjok platform is for users aged 21 and above only. Use of this site by minors is strictly prohibited. bjok authority may request documentation for age and identity verification at any time.

KYC (Know Your Customer) Process

As part of bjok's secure operations, you may be required to submit the following documents for withdrawals above a certain amount or in cases of suspicious activity:

• Scanned copy of National ID (NID) or passport.
• Copy of a recent bank statement or utility bill.
• Registered mobile number verification (OTP).
• Selfie or video verification if required.

Welcome Bonus

New accounts on bjok receive a 100% welcome bonus on the first deposit, up to ৳10,000. A minimum deposit of ৳300 is required to qualify for this bonus.

Wagering Requirement

Before withdrawing any bonus, a wagering requirement of 20 times (20x) the bonus amount must be completed. Example: if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawal.

General Bonus Terms

• Each bonus offer must be used within a specified period; the bonus will be cancelled upon expiry.
• Bonus funds cannot be withdrawn directly — only winnings earned after completing the wagering requirement can be withdrawn.
• Multiple bonuses cannot be active at the same time unless bjok authority specifically permits it.
• If abuse of bonus offers is detected (bonus hunting or arbitrage), the account may be suspended.
• VIP cashback and other promotional benefits are subject to separate terms.

General Gaming Terms

The bjok platform offers a variety of games across cricket betting, slots, live casino, fishing games, and other categories. Each game has its own rules which can be viewed on the game screen.

• The outcome of all bets depends on the relevant game provider's random number generator (RNG) or the result of a live event.
• A confirmed bet cannot be cancelled or changed.
• If a game session is incomplete due to technical issues (server downtime, internet disconnection), bjok authority will review the game logs and settle accordingly.
• Any winnings obtained by exploiting known errors or technical bugs will be considered void.

Cricket and Sports Betting

• Betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket.
• If a match is cancelled or abandoned, bets will be settled according to bjok's rules.
• In cases of disputes over results, the official result of the relevant sports body (ICC, BCB, etc.) will be considered final.

The following activities are strictly prohibited to protect the integrity of the bjok platform. Violating these prohibitions will result in permanent account closure and the balance may be forfeited:

• Playing games using any robot, bot, script, or automated software.
• Exploiting any technical error or vulnerability.
• Using the platform for money laundering or illegal financial transactions.
• Attempting unauthorized access to another user's account.
• Unauthorized use of bjok's brand name or logo.
• Match fixing or colluding with other players to gain bonus benefits.
• Using a VPN or proxy to access the platform from a restricted region.

Suspension by bjok

bjok authority reserves the right to temporarily suspend or permanently close any account at any time without notice for the following reasons:

• Evidence or suspicion of a terms violation.
• Registration using false information.
• Bonus abuse or fraudulent behavior.
• Suspicion of irregularities in financial activity.
• Security-related reasons (such as attempted cyberattacks).

Account Closure by the User

You may request to close your account at any time. To do so, contact bjok support via live chat or email. Please complete any withdrawals from your balance before closure.

bjok uses SSL encryption and modern data protection technology to keep your personal information secure. By registering on the bjok platform, you consent to the following:

• Consent to processing your information for service operations.
• Consent to use of your information in the KYC verification process.
• Consent to retention of financial transaction records.

bjok will never sell your personal information to third parties. Information may only be disclosed to authorities when required by legal obligation.

To read our full privacy policy, visit the Privacy Policy page.

bjok believes in entertainment-focused and responsible gaming. We place the highest importance on the mental and financial wellbeing of our users.

• A Self-Exclusion option is available for a set period of time.
• Requests to set deposit limits or betting limits can be made through support.
• bjok provides the necessary tools for you to monitor your gaming behavior.
• If you are struggling with a gambling problem, seek professional help — the support team is available around the clock to assist.

To learn more, read our Responsible Gaming page.

Technical Limitations

bjok strives to ensure high-quality technical services, however bjok will not be held responsible in the following situations:

• If the service is disrupted due to internet disconnection or network issues.
• If any issue arises in a third-party game provider's software.
• If service is temporarily unavailable due to unexpected maintenance.
• If loss occurs due to issues with the user's own device or software.

Dispute Resolution

Any dispute with bjok will first be addressed through the support team. The support team provides assistance in Bengali around the clock (24/7). Contact us via live chat or email at ([email protected]).

The bjok authority reserves the right to amend, change, or update these terms and conditions at any time. The date on which changes take effect will be noted at the top of this page under the "Last Updated" section.

• For significant changes, a notification may be sent to the registered email address.
• Continued use of the bjok platform after any changes constitutes acceptance of the new terms.
• The Bengali version of the terms and conditions will always be available at bjok.cam/terms-conditions.

If you have any questions about these terms, visit our FAQ page or contact the support team directly.